Susy's Seashell Creations

Your order is secure, as I process all orders on PayPal, so I never see your confidential credit card information.  You can use any credit card and you don't need to have a PayPal account to make a purchase.

I also accept Bank Transfer.

 

Once your payment is cleared, your item/s will be shipped via Australia post. Ask me about combining postage on multiple items.

Ready to ship orders will be mailed within 1-3 business days of your order.  I will contact you via email in the rare event that there will be an additional delay processing your order. See below for ESTIMATED delivery times.

Within Australia:

Australia Post Regular Parcels - 2-4 DAYS Includes Tracking

Australia Post Express Parcels - 1-3 DAY Includes Tracking

Worldwide from Australia:

Australia Post Economy Air - 10+ BUSINESS DAYS No Tracking

Australia Post Standard International - 6 BUSINESS DAYS Includes Tracking

Express delivery arranged by request.

PLEASE NOTE that I am still shipping during the COVID-19 crisis, but Australia Post advises that the impacts of the pandemic are causing delays due to flight cancellations and government restrictions. Please visit AUSPOST.COM.AU for shipping updates.

 

 

I will work with you beforehand in detail to make sure we are "on the same page" with what we are creating before we proceed to payment.  Once all of your questions have been addressed and we  are in agreement on all aspects of the design, materials, and timeline, I will send a detailed invoice for payment.  Everything will be in writing for you to approve.  At that time, I will require full payment via PayPal or Bank transfer.

I require this prepayment in order to "go ahead" and purchase materials for your order that I may not have in stock.

 

 

I want you to love your purchase and be 100% satisfied with it.  If you have any questions, problems, or concerns with your order, please contact me immediately and I will work to remedy it! If you are pleased with your order, please share your experience with others by leaving feedback!